Privacy Policy | Aswini Medicals

Who We Are

This website is run by Aswini Medicals, a pharmacy based in Bengaluru, Karnataka, India. Our website address is https://aswinimedicals.com.

We provide health information, medicine guides, and pharmacy services. This Privacy Policy explains what information we collect when you visit our website and how we use it.

What Information We Collect

We collect very little personal information. Here is what we may collect:

Search queries — When you search for a medicine on our website, we save the search term to improve our service. We do not save your name or any personal details with this.
Feedback messages — If you send us feedback through the website, we save your message and any contact details you choose to share.
Prescription images — If you upload a prescription photo, it is sent to our AI service to read the medicines. We do not store the photo on our servers after it is processed.
Visitor count — We count how many people visit our website. This is anonymous — we cannot identify you from this data.
Basic usage data — Like most websites, our server automatically records your IP address, browser type, and the pages you visit. This helps us fix problems and improve the site.

How We Use Your Information

To show you medicine information and health articles
To answer your search queries using AI
To read your prescription and list the medicines (if you upload one)
To count website visitors and improve our content
To respond to feedback you send us

We do not sell your information to anyone. We do not use it for advertising.

Cookies

Our website uses a small amount of browser storage (similar to cookies) to remember if you have already been counted as a visitor. This is stored only on your device and is not sent to us.

We do not use advertising cookies or tracking cookies.

Third-Party Services

We use the following third-party services to run this website:

Google Fonts / Tailwind CDN — for the look and design of the website
Groq AI / Google Gemini / xAI Grok — to power the medicine search and prescription reading features. Your search query or prescription image is sent to these services to get a response. Please read their privacy policies for more details.
OpenFDA — a free, public US government medicine database we use for medicine suggestions

Health Information Disclaimer

The health articles and medicine information on this website are for general knowledge only. They are not medical advice.

Always talk to your doctor or pharmacist before taking any medicine. Do not stop or change your medicine based on what you read here.

Children's Privacy

Our website is not made for children under 13 years old. We do not knowingly collect any personal information from children.

Your Rights

You have the right to ask us what information we have about you, and to ask us to delete it. Since we collect very little personal data, there is usually nothing to delete.

To make a request, contact us at the details below.

Changes to This Policy

If we make any changes to this Privacy Policy, we will update the date at the top of this page. We encourage you to check this page from time to time.

Contact Us

If you have any questions about this Privacy Policy, you can reach us:

📞 Phone: +91 99455 60605
🌐 Website: aswinimedicals.com
📍 Address: Aswini Medicals, Basaveshwar Nagar, Bengaluru, Karnataka, India